FAQ

  • 1
    How far is your factory from New Joyful Hotel Liushi Town?
    • A:It will be 20 minutes driving from our factory to New Joyful Hotel.
  • 2
    How long it will be take from Guangzhou to Your factory?
    • A:It will be about 2 hours flight from Guangzhou Airport to our Wenzhou Airport
  • 3
    Where is your factory located?
    • A:Our factory is located at Liushi Town, Wenzhou City, Zhejiang Province,P.R.China
  • 4
    Except selling your own brand, do you do OEM labelling our brands on products?
    • A:We welcome clients distributing Sofielec brand products. Meanwhile, We also do OEM labelling customers brand on products.
  • 5
    How about your monthly productivity output? Can you take large quantity orders?
    • A:Every month our productivity output can reach to 100,000 poles. With continuous steady large quantity buying, we can discuss and make plan for production schedule to meet your requirements, based on price, delivery, stock terms agreement.
  • 6
    If we place orders, how do you ship goods usually?
    • A:For small quantity, usually to ship by express courier. For large quantity, to ship by SEA, by AIR.
  • 7
    What certificate do you have for products?
    • A:Our products are tested by authority Lab. And obtained IEC CB,SEMKO,CE,CCC,KEMA,SAA approvals.
  • 8
    Products warranty?
    • A:2 years from production date.
  • 9
    Terms of delivery?
    • A:Usually we ship by Ex-works, FOB,CNF,CIF also available as per clients requirements.
  • 10
    When do we expect to receive price?
    • A:We work from Monday to Friday. For regular enquiry you’ll receive price in 24 hours.
  • 11
    Do you do design and development new products?
    • A:Yes clients buy our regular range. Or clients have new products to develop, can send us samples/drawings/Purchasing quantity plan/technical terms/certificate/other requirements, so that we work out solution and quote.
  • 12
    How long have you been in this industry?
    • A:We’ve been specialized in supplying circuit protection products since 2003. With rich experience for over 15 years in supplying and exporting to worldwide markets.

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